Refund policy
this badass product is made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. this helps reduce overproduction and is better for the earth so thank you for making a thoughtful purchase!
because all products are custom-made to order, we are unable to accept returns or exchanges for sizing, fit, color or change of mind. with that being said — if something isn’t right due to an error on our end, we’ll absolutely take care of you. duh!
all sales are final sale due to the custom nature of our products.
We do not accept returns for:
- Hat fit
- Change of mind
- Preference or style issues
- Slight color variations (screen vs. print)
- Shipping delays
Please double-check all order details before completing checkout. A sizing chart is available on almost all products.
Replacements (Defective or Incorrect Items Only)
If your item arrives:
- Damaged
- Defective
- Misprinted
- Or incorrect
Please contact us within 7 days of delivery, and we’ll review your request.
Include:
- Your order number
- Clear photo(s) of the issue
- A brief description
Once approved, a replacement will be sent at no additional cost.
Special Circumstances
If your situation falls outside this policy, feel free to email us.
We’re always happy to review requests case-by-case.
Shipping Issues
Laced Voltage is not responsible for:
-
Packages marked as delivered but lost or stolen
-
Incorrect addresses entered at checkout
-
Carrier delays beyond our control
Order Cancellations
Orders cannot be canceled or modified once placed, as production begins shortly after checkout.
Contact Us
Questions about your order or this policy?
📧 lacedvoltage@gmail.com